How can we help you?

Why does the app request permissions for Bluetooth and for scanning Bluetooth devices?

The Ploom app needs permissions for Bluetooth and Bluetooth device scanning so that it can:

1. Find your Ploom device.

2. Connect to your Ploom device.

3. Communicate reliably with your Ploom device.

Without these permissions, pairing and managing devices through the app will not function properly.

You can always set or change permissions in your phone’s settings.