Earn Points
Collect points by making purchases, exploring our content, and sharing your referral code with adult nicotine product users.
Ploom Club Benefits
Points can be redeemed for selected benefits, including vouchers for purchase discounts, participation in promotional activities, special rewards, and other available options.
Referral Program
If you know an adult nicotine product user who does not yet use Ploom, you may share your referral code with them. By participating in the referral program, certain benefits may be available, subject to applicable conditions. Terms and Conditions apply.
*The program is intended exclusively for adult nicotine product users.
Articles Exclusive to Members
Ploom Club members have access to tailored benefits. From Silver to Black tier, discover the benefits available at each level.
Top 4 Club FAQ
More Ploom Club FAQPloom Club is our loyalty program. You’ll automatically join when you register for your Ploom account on our website. Being a Ploom Club Member allows you to collect and redeem points in exchange for sensational rewards – from special offers to invitations to private events, to personalized services, and much more.
Yes. Ploom points do expire. Your Ploom points are valid for two calendar years. It's a good idea to check at the end of each calendar year to see if any of your points are about to expire and check your membership level.
Sadly you can’t transfer your Ploom points to a friend.
When you earn enough points, you will be automatically upgraded to the next level. In your first year, if you reach a higher level, you’ll stay there until the end of the next year. After that, your status will be updated at the end of each calendar year if you have collected enough points. If you haven’t earned enough points, you’ll remain or go back to the according level.
If you have any questions regarding Ploom Club or rewards, please feel free to contact us at ploomcare@hr.ploom.com. Our team is available Monday to Friday from 8 to 20, and Saturday and Sunday from 10 to 18.
