Join the referral program and earn 1000 points
How it worksJoin the program
Share your unique referral code
Account registration
During registration, enter the referral code in the “Do you have a referral code?” field.
First purchase completed
After the first purchase is completed, which must include a device, you will automatically earn 1000 points.
*Must be an adult nicotine product user
What can I use my points for?
You can redeem your points for benefits when making purchases in our Place zones. As you collect points, you progress through membership tiers – from Silver to Gold to Black – unlocking additional benefits and content available at each level.
Help adult nicotine product user friends discover heated tobacco
Share your code and make your adult nicotine product user friends' first Ploom purchase even more affordable.
Join Ploom Club and Start Referring
Ploom Club members earn points by referring adult nicotine product users, making purchases, exploring content, and other activities. The more active you are, the more benefits you can unlock. Join now and start enjoying Silver tier benefits right away.
Join Ploom Club and Start Referring
Ploom Club members receive rewards for referring adult nicotine product user friends, making purchases, exploring our content, and more. The more you enjoy, the more rewarding it gets. Join now and get Silver-level benefits right away.
Referral Program FAQs
More Referral Program FAQsTake part in the Referral Program and receive benefits. Each time you participate in the Referral Program and share your referral code with a friend, both you and your friend may receive benefits in accordance with the program rules. Your friend may receive EUR 10 off their first purchase, provided that the purchase includes a Ploom device. You will receive 1,000 Ploom Club points once your friend successfully completes their first device purchase. *The friend must be an adult user of nicotine products residing in the Republic of Croatia and a new Ploom user. For more information about available benefits and the Terms and Conditions of the Referral Program, please visit the Referral Program page.
If you have a Ploom account, you can find your Ploom referral code under My Account / Referral Programme. Log in to your account and select the Referral Programme section on your account dashboard. There, you will find your personal referral code, which you may share privately with eligible individuals*. You can share your code with up to 10 people. If you do not yet have a Ploom account, you will need to create one in order to receive a referral code. Recipients must be adults aged 18 or over, existing users of nicotine products, residents of the Republic of Croatia, and new to Ploom products.
Welcome to Ploom! To redeem your EUR 10 discount on your first purchase, you need to create a Ploom account. The process is quick and easy. You can enter the referral code you received in several ways: when creating your Ploom account, during your first purchase, or later on your account dashboard. For more information, please visit the Referral Program page or review the Terms and Conditions of this program.
If you have rewards club questions to reach out to us at ploomcare@hr.ploom.com and someone will be able to help you Monday - Friday 08:00h - 20:00h, Saturday and Sunday 10:00h - 18:00h.

