Ploom Club Tiers
There's always more pleasure to discover with Ploom Club. As you earn points, you'll rise through the tier levels and unlock exclusive offers, rewards, and benefits. The more you enjoy, the more rewarding it gets.
Unlock More with Every Tier.
It all starts here, with free shipping and exclusive offers.
Enjoy device replacement and accessory customization.
Gain exclusive access to events, premium rewards, and more.
Top 4 Ploom Club FAQs
More Ploom Club FAQPloom Club is our loyalty program. You’ll automatically join when you register for your Ploom account on our website. Being a Ploom Club Member allows you to collect and redeem points in exchange for sensational rewards – from special offers to invitations to private events, to personalized services, and much more. Please discover Ploom Club Terms and Conditions here [Insert link]
Yes. Ploom points do expire. Your Ploom points are valid for two calendar years. It's a good idea to check at the end of each calendar year to see if any of your points are about to expire and check your membership level. Please discover Ploom Club Terms and Conditions here [Insert link]
Sadly you can’t transfer your Ploom points to a friend. Please discover Ploom Club Terms and Conditions here [Insert link]
When you earn enough points, you will be automatically upgraded to the next level. In your first year, if you reach a higher level, you’ll stay there until the end of the next year. After that, your status will be updated at the end of each calendar year if you have collected enough points. If you haven’t earned enough points, you’ll remain or go back to the according level. Discover all the ways you can earn points here. [Insert link: Earn Points page].
If you have rewards club questions to reach out to us at ploomclub@ploom.com and someone will be able to help you Monday to Friday 9-5 pm.
